Frequently Asked Questions
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Q Can I have any items gift wrapped?
A All of our items are gifting ready. The gift boxes and hampers are wrapped in biodegradable cellophane and satin ribbon, our chocolates come in a gift box with a satin logo ribbon with a sticker and all of our gift items like the Bomb Cosmetics sets come ready gift wrapped.
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Q Can I send a gift direct to the recipient?
A Yes, we wrap and parcel a gift for you and send it directly to the recipient without invoice or paperwork. All you have to do is put the recipient's name and details in the shipping details and add that it is a direct gift in the add notes box at checkout. Please add your card message in the info box provided.
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Q Can I pre-order items for special occasions and have them sent closer to the time?
A Yes, we only need a delivery date in the add notes box and we will book the courier to send your gift closer to the date. So, if their birthday isn't for a little while you can still be organised and know that it will get there at the right time.
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Q How long do Rosie's Chocolates last and how should I store them?
A Ages! From your order date our chocolates have at least a six month shelf life and can be kept in a cool place (not refrigerated) - if you can resist them!
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Q Do you deliver locally?
A Yes! Locally is Arbroath, Inverkeilor & surrounding areas between (9km radius) Cost is £2.99 under £20 then free. You can always phone us to enquire about this service on our order & hamper line 07985133900.
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Q Can you supply chocolates, wedding favours, party bags etc?
A Yes! call with your budget and requirements and we can discuss packages to suit your needs - from a sleepover to a wedding, we can help you create bespoke favours or party bags to enhance your event.
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Q Do you handle corporate orders?
A Yes! We work with companies to create bespoke orders of our chocolates as gift items. Please call on 07985133900 for more information.
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